FREE SHIPPING ON ALL ORDERS OVER $80

Shipping & FAQs

 First things first, just know that because my pieces are handmade, they can have slight imperfections and inconsistencies, which does not affect the functionality of the pieces – I Promise I wouldn’t sell anything I wouldn’t wear! 🥰 


FAQs


Are your earrings okay for sensitive ears?
YES!!
1- Polymer clay is so super light so they don’t drag those lobes!
2- All my earring backs/hooks etc are hypoallergenic surgical grade stainless steel. They are perfect for sensitive ears or those who hate heavy earrings!



Shipping

Please allow up to 3-5 working days for me to get your orders complete.

Domestic orders will be sent (from postcode 2337) via Australia Post with tracking, I offer a flat rate shipping of $9.50 or spend over $80 and you will get free Domestic shipping.

You will be notified by email when your parcel is on its way. (No International shipping at this time I’m sorry)

An Express Shipping upgrade can be purchased at checkout, but just be aware this only makes the postage itself express and does not fast track your order to the top of the list.

You can track your goodies through the Australia Post App & website https://auspost.com.au/mypost/track/#/search.

We will not be held responsible for any lost items, once handed over to Australia Post.


Can you combine orders?

If you make multiple orders please email me with your order numbers at oneplustwodesigns@gmail.com and your subsequent order/s shipping will be refunded within 48 hours. Please be aware that orders sometimes can get shipped the same or next day so I need to be alerted ASAP.


Returns 

Unfortunately for hygienic reasons, no returns can be made on change of mind, so please really read the descriptions so you know what you’ll be receiving.









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